If for whatever reason you want to return or exchange any of our products we will provide a full refund of the purchase price, send you a replacement, or provide you with another product from our catalogue that better suits your needs. Please send us an email at firstname.lastname@example.org and we will be happy to work with you until you are completely satisfied. We will only accept returns in showroom condition within 30 days.
We always strive for 100% satisfaction with our goods, however damages do occur sometimes. We gladly accept returns that have been damaged during shipping. Please connect with us at email@example.com immediately and we will correct the problem. If you have damaged products, please keep packaging material and send us photos and a description of what needs to be replaced and we will send you a replacement right away. Any items that have been damaged through use and general wear and tear will not be accepted for return or exchange. We will only accept returns in showroom condition within 30 days.
All shipping fees related to a return that is beyond manufacturer's defect will be the recipient's responsibility.All custom orders are final sale. This includes custom sizes, custom material, custom engraving, custom details, or complete custom products.